Terms and conditions
Cancellation Policy
The property operates on a 24-hour "Cancellation & No Show Policy" on all rooms and rates. Failure to notify reception of your non arrival by 2 pm one day before your expected arrival date will incur the first night‘s charge.
Arrival and Departure
Check in Time: strictly 2:00 pm (unless prior arrangements have been made)
Check Out Time: 10:00 am (Charges may apply after this time).
Deposit / Payment Policy
To finalise your booking we require a credit card number, and authorisation. This will secure your booking. No monies are deducted from your card until arrival; alternatively other payment options are available upon check in. We do not accept cheques, unless prior arrangements have been made with management.
Payment types
American Express
Mastercard
Visa
EFTPOS
Cash
No Party Policy
We have a strict "No Party Policy" to ensure all our guests have a pleasant stay with us. The management reserve the right to refuse accommodation at their discretion we also reserve the right to have you removed from the premises with no refunds.
Smoking in rooms
We reserve the right to charge a $500 fee for extra cleaning.
This includes cleaning, dry cleaning, airing out the room, carpet cleaning and 1 or 2 nights of non selling the room.
A copy of these terms and conditions can be obtained from reception.